PRODUCT: High quality canvas print
Limited edition prints
TECHNOLOGY AND QUALITY: The canvas print is made with modern and artisanal printing technologies. We use odorless and resistant acrylic colors, characterized by a deep chromatic saturation.
The sides and edges are printed creating the continuation of the painting, thus enlarging the aesthetics of the realization and the excellent visual effect. The print is ready to hang on a wall
SHIPPING AND SAFETY: During transport, each element of the print is packed, protecting the print from damage. Various packaging methods based on the size and characteristics of the print. The package is shipped by courier - each package is insured.
You can return for free the items received in the wrong size / color / model compared to what was ordered or damaged, within 15 days from the delivery date.
1. Provide us with the order number and the tracking number of the shipment;
2. make sure that the products are in the same condition in which you received them.
3. make sure that the products do not correspond to the order placed, or have arrived damaged.
If your return does not meet the conditions listed above, it will be sent back to you and the refund will not be made. You will receive an answer for the collection of the return from our customer service.
If you wish to change the size / color / model of the item you purchased, you can do it within 15 days from the delivery date, in which case the return will be at your expense.
1. make sure that the products are in the same condition in which you received them.
2. Select a new size and / or color and / or model from those available on LevantinasFactory.it
3. fill out the contact form indicating the order number and tracking number of the shipment.
4. you will receive the new order as soon as possible, following the receipt of the product at our warehouse:
LEVANTINA'S FACTORY SANTA CROCE 918 VENICE, ITALY
RIGHT OF WITHDRAWAL
1. The CUSTOMER has the right to withdraw from the CONTRACT, without any penalty specifying the reason, starting from the receipt of the order confirmation sent by [list entry] and no later than X days from receipt of the PRODUCT at the address indicated for delivery. In the case of orders including several PRODUCTS, or PRODUCTS consisting of lots or multiple pieces, the above term will start from the receipt of the last of the PRODUCTS or lots. Full proof of receipt is the date shown on the delivery note.
2. The CUSTOMER may exercise the right of withdrawal through the appropriate procedure available on the SITE.
2.1 If the PRODUCT has already been delivered, the CUSTOMER is required to return it to [mailing list]. To that end:
- the substantial integrity of the PRODUCT to be returned is an essential condition for exercising the right of withdrawal: damaged returns will not be accepted, but only those kept in an optimal state of conservation;
- the costs of returning the goods to [mailing list] are charged to the CUSTOMER, who must send the PRODUCT duly wrapped and packaged; The CUSTOMER must insert a copy of the delivery document inside the packaging box.
2.2 If the CUSTOMER exercises the right of withdrawal in accordance with the provisions of these [mailing list], he will refund the sums paid by the CUSTOMER to the payment card or Pay Pal account indicated by the same for the purchase. The refund will be made free of charge, within X days from the date on which [mailing list] became aware of the CUSTOMER's exercise of the right of withdrawal.
2.3 In the event that the CUSTOMER has chosen a more expensive shipping method than the standard one offered by [shipping list] (as indicated in the single campaign), [mailing list] will be required to return only the cost of the standard shipping service, and not the additional cost.
The times for reimbursement vary according to the chosen payment method.
For Credit Cards: the refund will be made within X working days from the receipt of the “Return Acceptance Confirmation” e-mail. The timing of crediting your account varies according to the credit institution that issued the card.
For PayPal: the refund will take place within 7 working days from the receipt of the “Return Acceptance Confirmation” e-mail and will be immediately visible on your account.